1. What we collect
Name, email and phone for orders and delivery; payment is handled by our payment provider and we never see your card number; technical logs for security.
2. Why
To fulfil orders, deliver tickets, run your account, answer support requests and prevent fraud. Partner applications are processed to assess eligibility.
3. Who sees it
Our staff who need it for the purpose above, our payment and email providers, and authorities where the law requires.
4. How long
Order and ticket records are kept for as long as legally required for accounting and dispute purposes. Support conversations are kept with the order they relate to.
5. Your rights
Access, correction, deletion where permitted, and objection. Write to support with your order or account email.
6. Cookies
Only what is needed to keep you signed in and to protect forms. No advertising trackers.